This is the Instructor Material from the book "Operations Management, processes and value chains".
Objectives
1. Identify or define the nature of supply chains for service providers, as well as for manufacturers.
2. Identify or define the key design issues associated with supply-chain processes.
3. Identify or define the critical supply-chain measures.
4. Describe or explain the strategic importance of supply-chain design, and give real examples of its application in service situations, as well as in manufacturing situations.