Languages

Link to Open Educational Resource:

Citation for Towards an efficient Service Level Agreement assessment

The reference style has been adapted from the American Psychological Association (APA, apastyle.org). Please, ensure the accuracy and completeness of your bibliography by making the necessary adjustments according to the specific source.

Serral Gracià, René, Labit, Yann, Domingo Pascual, Jordi & Owezarski, Philippe. (2009). Towards an efficient Service Level Agreement assessment, E-prints UPC -Universitat Politecnica de Catalunya-. Retrieved at June 26, 2012, from the website temoa : Open Educational Resources (OER) Portal at http://temoa.tec.mx/node/362755